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0 pointsuser59944617y ago0 comments

How could I be incorrect when that's exactly what I said? You gotta pay for a support contract to have any meaningful support.

0 comments

You also said that all you would get was an "automated ack". This seems to not be the case if aws provides an on-call support engineer.

I think the point is that that only happens if you have a contract. With GCP you can also get an oncall support engineer if you're large enough.

j / k navigate · click thread line to collapse

0 pointsuser59944617y ago0 comments

How could I be incorrect when that's exactly what I said? You gotta pay for a support contract to have any meaningful support.

You also said that all you would get was an "automated ack". This seems to not be the case if aws provides an on-call support engineer.

I think the point is that that only happens if you have a contract. With GCP you can also get an oncall support engineer if you're large enough.

j / k navigate · click thread line to collapse