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0 pointsINTPenis7y ago0 comments

Understandable but in my experience the incident manager assigned is still supposed to keep track of progress during weekends when you have a major incident.

And this is likely a major incident with significant customer impact.

The way google is handling all this gives a pretty poor impression. Seems like this kubernetes is just a PoC.

0 comments

joshuamorton7y ago

Incident manager isn't public comms person.

The person updating that status dashboard may or may not be an engineer, the IM certainly is.

rorykoehler7y ago

They should take a few mins out of their weekend to update the dashboard regardless. If my small 25 employee company can do it Google can do it.

joshuamorton7y ago

See my other comment, to say what, exactly?

That's yes, it's still being investigated?

2 more replies

michaelt7y ago

At a smaller, less corporate company the engineer/public comms person dividing line would not be so ossified the divide couldn't be bridged when the situation called for it.

joshuamorton7y ago

I think the broader point here is that they (whomever they is) don't think the situation calls for it. That's why they said the next update would be on Monday on Friday.

You may feel that's a bad decision, but I doubt that people are in a panic because they can't push out an update that would not be noticably different from the last one.

Just to clarify, what should this update contain?

2 more replies

j / k navigate · click thread line to collapse

0 pointsINTPenis7y ago0 comments

Understandable but in my experience the incident manager assigned is still supposed to keep track of progress during weekends when you have a major incident.

And this is likely a major incident with significant customer impact.

The way google is handling all this gives a pretty poor impression. Seems like this kubernetes is just a PoC.

0 comments

joshuamorton7y ago

Incident manager isn't public comms person.

The person updating that status dashboard may or may not be an engineer, the IM certainly is.

rorykoehler7y ago

They should take a few mins out of their weekend to update the dashboard regardless. If my small 25 employee company can do it Google can do it.

joshuamorton7y ago

See my other comment, to say what, exactly?

That's yes, it's still being investigated?

2 more replies

michaelt7y ago

At a smaller, less corporate company the engineer/public comms person dividing line would not be so ossified the divide couldn't be bridged when the situation called for it.

joshuamorton7y ago

I think the broader point here is that they (whomever they is) don't think the situation calls for it. That's why they said the next update would be on Monday on Friday.

You may feel that's a bad decision, but I doubt that people are in a panic because they can't push out an update that would not be noticably different from the last one.

Just to clarify, what should this update contain?

2 more replies

j / k navigate · click thread line to collapse