Don’t make your business model around rent seeking. Create value and don’t exploit us.
Focus your attention on support documentation and community support. I like what Unity 3D has done in that respect.
Monitor your support activity and see if you can offer refinement to areas that are clumsy.
Put in charge a dictator of design don’t enshrine a revolving door of committees to design stuff.
Also now is not the best time to start up a business. Tech is going to crash in about 6 months. Safeguard your capital
People hate windows 10. Everyone is waking up to the reality that it is a liability to keep using it.
Focus your attention on getting those customers.
I'd be interested to hear what HNners want from a cool workstation.
Maybe add some innovation in there like multiple clipboard buffers or something.