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0 pointssnprbob8615y ago0 comments

Well technically, I was informed of it. I got email alerts and stuff, but I was busy doing other things, so I didn't read them.

Users surely noticed, but Heroku definitely noticed before my users did. They're quietly working on a solution and I can quietly go about my day. If my users start complaining, I'll have time to talk to them; time I wouldn't have if I was neck deep in log spew.

Having run apps on my own servers before, I know what a pain in the ass it is to deal with downtime yourself. I'm not particularly good at it, so I appreciate having experts take care of it for me.

0 comments

absconditus15y ago

Having experts be responsible for dealing with problems is not unique to "cloud computing".

Goosey15y ago

Not unique to it, but it is implicit in it. This matters. If you are at the size where you can't have a dedicated staff monitoring your uptime 24/7 than you are at the size where a cloud solution is going to be more responsive than what you can afford.

kranner15y ago

> to deal with downtime yourself. I'm not particularly good at it, so I appreciate having experts take care of it for me.

This is downtime coming from their infrastructure, not your app.

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