There is a whole political/social angle as well. Some people are concall Jedi who can really wield power effectively on calls and dominate meetings better than in person.

It’s one of the many reasons why calls are awful!

Yep. I work for a massive integrator – American* – and we still use the good old dial-in.

We tried 'Skype for Business' but as well as sounding like something you'd catch if you hung out at the bus station, the call quality was atrocious.

*Although we are in Australia.