And that’s why developers don’t get ahead....
There are basically “three levers of power” in an organization - relationship, expert, and role in that order.
The developer who knows how to build relationships is the one that doesn’t get his silly bug put on blast by the QA and gets an unofficial Skype message and doesn’t get official very visible tickets when something blows up in production and gets a quick Slack message so that he can be prepared to explain it.
It’s also the different between a developer who has to submit a ticket to netops and wait three days for a VM and one that can send an email, get it set up within 30 minutes and then create the ticket as a formality.