Because nobody other than a fringe minority actually wants free speech in all its deranged, violent, racist, mysgonistic, cruel, abusive forms. The majority of us just want a nice, safe space free from the nasty side of humanity.
You seem to be under the impression that such a safe space 1) can exist and 2) would be beneficial.
I'm going to simply point out that such a space cannot exist. People will think things, and those things will eventually leak out. There are very real evolutionary-biological reasons for all of those things and mans nature is not so easy to change.
As for whether such a space would be beneficial, I hold that it would not. It may be beneficial to have something akin to it as part of child rearing, gradually alleviated as the child gains maturity, but the dark nasty side of humanity cannot be eliminated. It can only be sublimated and disciplined. Thus, to eliminate speech simply because it offends your sensibilities is to ensure that you are blindsided as the nasty things metastasize into a cascade of pent-up Id.
And then where will you be? On your knees in front of the undealt with, undisciplined Id, simply because rather than have a dialogue with it, you chose to stuff it into a box.
Some of us prefer a non-fixed outlook and an intellectual curiosity which sometimes involves wading through unsavory content. Also known as the real world. Please do not try to stifle my choices.
( In abstract, away from gov/private entity debate )
People have spoken with their actions. Facebook, Google, Youtube, Instagram, Apple etc etc continue to grow, prosper and not be subject to any major criticism whilst still happily removing content.
Instagram, Facebook, and Twitter are too tightly controlled, but the very few alternatives are primarily grassroots efforts with small communities who are genuinely scared of being forced to shut down by server providers with an agenda - so they keep as much data as possible encrypted and only bring people in by invitation. Not to mention, a social network lives or dies on the users themselves - and frankly speaking, the average grandma isn't going have an easy time going on Gab to look at pictures of her grandkids. Many can deal with Instagram or Facebook.
So no, people have not spoken with their inaction. They have been led to believe that this is all there is. They have been given an ever-shrinking Web that is a complete disappointment compared to the openness and opportunity of the 1990s.