I agree polish (user experience) is very important in winning people over. We think the worst user experience is between product categories in the DevOps lifecycle. Having to switch between JIRA, GitHub, circleCI, Artifactory, Ansible, and New Relic. We want to create a better flow. Therefore we have to balance polishing what we have with completing out vision of a single application for the DevOps lifecycle.
I'd love to use GitLab Issues over JIRA, but Issues is just so feature poor. I don't even need a complex bug tracker, but Issues doesn't solve any problem I can see, except very simple lists.
