It's crazy to say a product only succeeded because Google pushed it hard. Google (and Microsoft, Yahoo, etc) has a LONG list of failed products they pushed hard (Wave, Google Plus, etc).
Did it play a role? Sure. But prominent advertising is not the same as forcing hardware manufacturers to pre-install software. Nor does it suddenly make customers want a shitty product they wouldn't otherwise use.
Firefox and IE were riddled with code debt issues so they couldn’t move fast.
Chrome was a great example of software written by a company with resources to dominate a huge market segment relatively quickly. I’m guessing Chrome earned Sundar Picchai a lot of good karma within Google to later become CEO.
For instance, by default, the installer for AVG's free antivirus program would install Google Chrome and make it the default browser.
It's only a problem when you squeeze out competition by doing exclusive contracts with all major distributors in a particular distribution channel.
Chrome's quality was a necessary, but probably not sufficient condition for it to gain the market traction that it did.
Firefox has rapidly improved since it's inception and was rapidly stealing IE market share prior to Chrome.
Had Chrome not been rammed down people's throats then we might have a more even landscape than we do today.
When doing PC support for layusers, I've found that: Most people don't know what Chrome is, and don't know the difference between it, Edge, IE, and the malicious Chromium fork they have installed on their PCs. (Side note: May the soulless individuals behind the "WebDiscover Browser" suffer a life of misery and despair as punishment for their crimes.) They end up with Chrome (or a malicious fork thereof) due to a bundle installer.
It's a bit shady to make it 'automatically the default browser'. But that is a problem with the OS. An installer shouldn't be able to make that choice for the user.
I mean, you really could have said the same thing about IE 4 when it came out. It was actually better than Communicator at the time, which was a bloated, unfocused, mess of a browser.
It's hard to find news and reviews from 1997 to back me up, but here are a couple accounts I found recollecting their experiences with the browsers: https://www.quora.com/Why-did-Netscape-lose-ground-to-IE
Equally, IE was far superior to Netscape when it came out ;)
This is not to say Chrome is (now) the inferior browser but saying their marketing push has nothing to do with its market share is ignoring reality.
On the other hand, building "web" apps that only run on chrome, that was a shocker for me.
Wow, I wasn't aware of this. Do you recall any examples?
I don’t think we should dismis doing what customers want and try to find reasons for succes only from marketing.
With Chrome Google kind of repeated what they did with search.