I don’t think that’s the case. It looks like they bought a flipping or drop ship site and they botched the transition process; orders weren’t getting fulfilled and customers were rightfully pissed about it, hence the chargebacks.
Stripe has a lot of rough edges once you have to talk to a person due to outlier activity, but this could’ve been mitigated by isolating businesses into their own Stripe accounts, as well as better handling the business acquisition that took place.
