At the same time, I think there’s some tendency towards exaggeration on how hard someone who derived all their income from a single W-2 has to work to file taxes.

Your W-2 alone has 20 boxes, albeit usually a dozen are actually used. When you file using a free online service, they have to ask you if you’re filing jointly, if you have dependents etc. A dozen fields is not a lot of work when you’re literally retyping information from a paper form. It’s tedious, but not particularly time consuming. It took me maybe an hour, part of which was just getting my pay stubs and W-2 out.