> some random idiot on a blog post

So you're not ok with holding employees responsible for their work product failures, but you're ok with calling people with strong opinions about said failures "random idiots"? Hooray hypocrisy.

> That's why companies don't base their decisions on random posts or comments.

So companies shouldn't take customer feedback into account when making product decisions? That seem like a pretty bad plan.

The "some random idiot" is correct in his blog post. Cortana could be the greatest compilation of code ever written, but here it's directly advertising a feature to the user, asking them to take time from their day to use this feature, which does absolutely nothing for the user.

Maybe not enough to call for a firing of some likely very talented people, but also not enough for you to label the complainer an idiot.

> First, because some random idiot on a blog post does not know whether the person "performed poorly at their job" in general. He just has a specific gripe. The other person might have done miracles in other parts of Cortana. There are such things as shipping priorities, and they're not determined by random blog posts or comments.

I'd say the _Product Manager_ of Cortana has performed poorly at their job if the released product (Cortana) is bad. And yes, Cortana is bad.

> Second, because people deserve chances for improving. Anybody at any current position has "performed poorly" at this or another project earlier on. Terminating or transferring them only makes sense if they don't get to improve, which a random blog post can't determine.

Cortana was first released over 3 years ago. That is plenty of time for a chance at improvement.

> That's why companies don't base their decisions on random posts or comments.

Companies should base their decisions on customer feedback, and so far all the feedback I've seen on Cortana is that it's downright terrible.

>>That's why companies don't base their decisions on random posts or comments.

Customer feedback on Cortana has been nearly universally negative. You don't need my post or comment to see this. Google around and see what you find.