Honestly if you know how to troubleshoot and use google, you’re 90% of the way to a successful IT career. It’s remarkable how hard it is to find people who know how to solve problems in the general case, rather than know how to use some specific technology.
Yes, being able to "[solve] problems in the general case" is the ultimate positive outcome of a proper education and it has little to do with whether or not the student has been exposed to computer science in their K12 curriculum.
