If you want deep insight into the remote control market-- I am your man-- humanity, doubly so.
Regarding humanity, the most important thing about any issue is what you're not considering. As humans we accumulate experience in proportion to our exposure to it. We are most vulnerable when life does not afford us an opportunity to accumulate that experience.
Things people get ripped of on? Home purchases, cars, funerals, weddings, etc. you won't have an opportunity to accumulate more than a few of these experiences in your lifetime. You cant extrapolate a larger pattern from your interactions.
As someone who has designed dozens of control surfaces-- let me you-- the problem is this: two dollar remote controls-- and believe me, tahts what we sold them to our OEMs for-- are "heads up" interfaces. Ipads, iphones, etc are "heads down" interfaces.
A single function, 2$ remote with no display at all is a tactile interface. You can in the complete dark control your TV more or less.
Our flagship, $1200 remote, wasn't as functional. People bought it anyways. I honestly don't know why.