No, but if you want people to switch to it, then ignoring complaints is the first way for people to just boycott using your OS. I also work as a free software developer, and I don't understand why you would act that way when someone tells you they don't like the state of your project.
Responding to a reasonable complaint with "as developers we only scratch our own itch and we don't owe you a 'perfect OS'" is just hostile for no reason.
Also, nobody said they expect a perfect OS, but I also wouldn't call this a laptop install if everything that GP said didn't work was correct.