On the point I clearly hope Zoho continues to thrive but if you do I think it will be because of a lack of skill on the side of your competitors. Because while I have no doubt a privately funded company can beat a badly run competitor my point is just to say if you take two equally skilled competitors than the one with more money is going to win out in the end.

So if Zoho is managed better than Google Docs or Microsoft's Office than you'll win but it will be because you had so much skill that you managed to overcome the fact that they have more money.