The Great Zendesk Price Debacle of 2010 (opens in new tab)

(sixteenventures.com)

2 pointsfailquicker16y ago1 comments

1 comments

1 comments · 1 top-level

hga16y ago

A bit long, but very good, and given that this is one of the hardest things to get right (e.g. one of the most important lessons in Walking the High-Tech High Wire) it's worth spilling serious ink on.

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