undefined | Better HN

0 pointsKeyframe9y ago0 comments

Existing user base?

0 comments

3 comments · 1 top-level

mcguire9y ago· 2 in thread

You mean brand recognition? (What prevents a user from using more than one service?)

What prevents a user from using more than one service?

Customer inertia, among other things.

The same inertia that prevented them from switching to Uber in the first place?

j / k navigate · click thread line to collapse