Show HN: Built cloud phone system for remote sales teams

2 pointssecondmod9y ago3 comments

Hey, I travel and code for living. Most of my customers are from US, UK and South Africa and I have a remote team of 12 people (handling customer success & sales) across 4 continents. So, I have created an off-the-shelf cloud phone system (called Justcall.io) for startups doing international sales. Basically, you can generate and manage any number of International numbers. You can also create a call center where upto 10 of my team members will get a call simultaneously if someone calls the number on my website. I request you guys to be my first set of awesome users and help me improve this product with your feedback, ideas and suggestions. I will take care of pricing for you guys/gals :)

Signup at https://justcall.io [https://justcall.io]

2 pointssecondmod9y ago3 comments

Signup at https://justcall.io [https://justcall.io]

3 comments

3 comments · 1 top-level

iamdave9y ago· 2 in thread

Veteran of the VoIP world, looks good from the landing page, curious about features, from the text on the page and screenshots, it looks like this is just for call origination and termination?

Do you think you'd support something like ring groups and call flows/phone trees in the future?

secondmodOP9y ago

Hey Dave,

It already has number of business operation functionalities like: - Call center functionality or Ring Groups (you can setup who all should get a call when say a sales number is called) - Availability feature (you can set your office timings & if someone calls you after that, he/she is directed to voicemail option without disturbing you) - You can sent another preference like - if you are not available to take call, call will get forwarded to other team member, if he/she is not available it will be forwarded to another team member and finally to voicemail - SMSes option is alway available. For users who have used Stripe's Atlast program and formed a company in US while operating from SE Asia or South America or Europe, they can use Justcall to manage mobile banking (get bank texts or call verification etc - most banks require US number) - We are building this Phone Tree option where more customization will be given to users - Also, building IVR system to let users setup IVR layer on incoming calls. Businesses will be able to deliver information to users like Ticket status (say Airline or Movie hall), Account balance (say Uber or Pizza Shop) without having someone to answer such calls for them - CRM integrations are already in place and we are adding more CRM integrations (one in every 2-3 days)

Plus, we are very customer focused and will be all ears to your feedbacks, ideas and feature suggestions.

iamdave9y ago

May I email directly? Would love to pick your brain, not so much as a competitor but as someone who recently sold a VoIP and Telephony consultancy (i.e. I'm getting out of the game to focus on family and follow up on my legal degree, so I'm not here to get insider details or anything like that), I like seeing what the new players in the game are up to and watch the industry mature. I cut my teeth here, learned a lot and have really enjoyed seeing the innovations happen.

Cheers!

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