One of the big problems here though is thing like twitter's recent behavior(I'm using twitter as an example but other sites do it too).

You can say something hateful, disrespectful, and even threatening to/about a white person(or people) and twitter doesn't care even if you are reported.

However if you say the same thing about/to a black person (or people) [literally the same sentence with only those words switched out] then when reported you will be banned.

If twitter(and others) would actually apply their rules fairly, a lot of people would be a lot less upset.