I work on a small team building IT and IS infrastructure for a very sales-oriented business. Stakeholders are always throwing in a new twist at what feels like the most inopportune times. If we could tell them we'll consider it on the next formalized cycle that would be huge for preventing redirections. Stakeholders may not acknowledge it themselves, but they care less about what gets done and more about when. Closing that feedback loop we always be more effective than feature creeping a project into oblivion.
Also once a cycle is locked in, it's rarely adjusted. And no timesheets.
Really basic things that IMO Basecamp is doing a great job advocating for in an industry that still needs it.
Someone please remind me how Basecamp is relevant?
It's a closed system that doesn't play nicely integrating with anything else... near as I know still doesn't have a Kanban board... or file versions... and search is still pretty terrifying.
You may not find Basecamp relevant, but they still offer a service that people pay for 10+ years after they started. How many of the Kanban board-based project management tools that exist today will still be around in 10 years?
TL;DR: They dig in like ticks with marketing folks and saddle everyone else with dated and inefficient tools. The make integrations next to impossible, exports messy, and seemingly strive to fracture teams by providing duplicate services to tools like Slack, Asana, JIRA, GitHub... etc... that all do everything Basecamp does, but better, AND also offer integrations so all your teams can play nice and work seamlessly. Basecamp is cancer. I'd be surprised if they're still around in 10 years if they don't open their platform up and make it easy to swap components in and out of their closed system.
If a team already has Slack, or Skype, or Flowdock, or HipChat, or Fleep... or any of the other 200 chat tools... now with one instance of Basecamp introduce to a team they also have to check that system for messages from the one team that uses Basecamp in their company. Not even sure you can turn that feature off... but it's inefficient to not have integrations. "One-solution-fits-all" is dead, open APIs and modular tools lead to happy teams.