About 20 million homes each year get rodent infestations. Even more have rats in them, but not at the infestation level. This is not limited to people in poverty or low incomes, either.
Commercial food prep facilities obviously should be held to higher standards, but this facility was basically the equivalent of doing it in their garage for test batch purposes, which I doubt you would bat an eyelash at.
I don't care about the standards they had as a startup before they had a commercial product. I care about the standards they have at the facilities creating the product I would be purchasing.