Look at Chipotle for instance, they are dealing with similar contamination related problems.
Users should expect hiccups.
This is not the same for a bulk of consumer restaurants.
I had to read that twice before I understood that you didn't mean diaphragm contractions; I was really scratching my head as to why soylent users should expect hiccups!
Despite this hiccup I'm glad they are making the attempt to be able to feed the world a well balanced diet (isn't that the plan?).
Other food manufacturers specialise in trying to poison you in the longer term with salt, sugar, flavour packs, fructose, "low fat", MSG, anemic vegetables, mercury tuna and antibiotic meat.
Right on their index
http://www.forbes.com/forbes/welcome/?toURL=http://www.forbe...
[1] I didn't stop going because of the incident, I stopped going because I stopped doing what I was typically following with lunch at Chipotle.
My point was that the company ultimately aggressively addressed the problem head-on and very well may have saved the company. The public has no long term memory. Let's compare notes in 2018.
But there seems to be a weird sort of vitriol in the reaction here that doesn't seem like it happened to Chipotle. Perhaps because people see it as an example of the overconfident arrogance of 'tech people'. I'm not sure. But it seems deeply misguided to me.
Yes, something has gone wrong. Yes, they are having trouble figuring out exactly what it was. But so did Chipotle. So do lots of other food companies when things like this happens. Would it be great if this didn't happen? Absolutely. But it's not unprecedented and it isn't at all clear to me that their processes and controls are substantially inferior to the industry standard.
And secondly, they market themselves as a sort of radical new approach to food. They expressly cultivate that image of transformation and self-experimentation. Anyone willing to use a product like that should be more tolerant of bugs than average, IMO. If I got sick from Soylent I might stop drinking it, but I wouldn't say they shouldn't have made the thing in the first place.
However, their process is supposed to decrease the number of issues not increase it.
And I don't think you can extrapolate from a single incident that their process has increased the number of issues. You need more data than that to make a claim of that sort.