That one of the people with criminal charges is an employee of the library who tried to get the guard to stop assaulting a member of the public:
> Both the librarian and the patron face criminal charges.
That the guard had ignored their instructions about not interfering with people who pose no risk of harm to the other guests:
> According to the library, as part of the agreement nobody was to be prevented from asking a controversial question and the security team would consult with library officials before ejecting any nonviolent patrons.
That the question asker had offered to leave if asked?
> Rothe-Kushel can be heard saying, “Ask me to leave [and] I will leave.”
and so on.
I mean, this ...
> When he bounced out of the chair onto the floor, the guards forced him back into the chair, and handcuffed him.
... is a criminal offence in England.
No, it's not, it's not a criminal offence anywhere in the Western world for security guards to do such a thing.
I read the article - I didn't miss those quotes.
I think you are missing something important:
* charges laid *
Meaning that there are legal charges against those two - indicating they had possibly done something illegal.
While I agree it's 'confusing' that one of the library staff, for whom the security guard may have ostensibly been working - implored the guard to 'not kick the man out' - I don't this resolves the question.
"as part of the agreement nobody was to be prevented from asking a controversial question and the security team would consult with library officials before ejecting any nonviolent patrons"
I get that - but was the guard acting on his own here?
It remains unclear to me - which is my point.
If this security guard was acting entirely on his own initiative, and just kicking a guy out for asking 'controversial' (and let's be fair: insulting and stupid) questions, then yes - there's obviously something crazy going on. Why were they ejected?
But I'm not sure it's clear from the article, which is my point.
"Ask me to leave [and] I will leave.” - obviously someone was asking him to leave.
I think the writer did a poor job of articulating the situation.