price is amazing but the support can suck hard. I had one of my servers down for over 12 hours (even thought i noticed it instantly) because they claimed the issue is on my site. After 12 hours, many telephonates and so more they wrote a simple semi automated email that they found a broken cable and fixed it... Still pissed to this day, but yeah the price for the power is amazing.
Yep; that's why basically, don't use it for prod. Unless the service does not suffer from major down times. Which is more often than you think although ofcourse sit owners stress when there is downtime.