As a potential paying customer, what they can and can't do is covered by their SLA, and that's all that matters. If they break their SLA they own the customer compensation. This incident is irrelevant.
Of course I don't actually know what kind of SLA and indemnification Akamai provides. Maybe it's bad. Then after analysing the contracts I would make an informed decision. These things are what I use to make decision, not random stories with no technical or business details on random blogs.