>That's exactly the scale it had reached, and Akamai provided free service to Krebs, which was nice of them but only to the extent that it wasn't significantly impacting customers.
I... wonder if anything different would have been done for a paying customer. I mean, if the attack was big enough to take down other customers, and if Akamai had the choice between kicking one customer and all customers being down?
Why's that? The theory is that it was impacting other customers. If the notion is that they kick off the low-revenue person to preserve the larger revenue stream, then it would seem that the only way to get real protection from Akamai is to be their largest customer.
> Why's that? The theory is that it was impacting other customers. If the notion is that they kick off the low-revenue person
Krebs was not a "low-revenue person" he was a "no-revenue person" they provided the service pro-bono. With customers they'd have a contract, and while I don't know Akamai's contracts I assume they either have specific service clauses and/or "use clauses" where protection costs get charged to the customer.