I wouldn't be suprised if what his mother said was true. The printer industry must know about printer chip reset chips, universal refill systems, drilling out their liquid gold containers, and refilling with better/cheaper ink, etc.
My printers sit idle. First it was the price of ink. Then I just found I didn't like fiddling with them. Then I just got used to not using them.
I think the printing industry is in a huge hole, and it will take a lot of ass kissing, and honest innovation, that benefits the consumer, to bring home printing back.
Good luck-