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0 pointslorenzhs9y ago0 comments

For comparison: it's $949 + sales tax in the US, and 1075€ ($1200) in Germany, including 19% VAT. So the German price without VAT is the same as the Norwegian without VAT.

Mandatory warranty in Germany is 2 years, where in the first six months the manufacturer has to prove that it wasn't defective when they sold it to you if they want to dispute your claim. After six months, there's a reversal in the burden of proof, but claims are usually accepted without dispute. I'm not aware of anything that requires more than two years of warranty here, even for durable goods expected to last longer than that.

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germanier9y ago

> Mandatory warranty

> the manufacturer has to prove

Just nitpicking: the mandatory warranty ("Gewährleistung") is supplied by the seller, not the manufacturer. As a consumer you don't need to deal with the latter no matter what the former is trying to tell you. In the same line, the burden of proof after six month is on the seller not the manufacturer.

A manufacturer often has an additional voluntary warranty ("Garantie") distinct from that.

That is the case (including the role of the seller) across the whole EU by Directive 1999/44/EC (although member states can go beyond that and often do by e.g. extending the time).

tyfon9y ago

It is the same here, you never deal with the company, just send it to the store and they handle it from there.

The five or two year warranty is called "Reklamasjonsrett" in Norwegian which covers design and manufacturing flaws. It also states that the seller can try to fix it three times, after that it needs to give you something equivalent (i.e. a new phone of at least the price of the old) and that they can't charge the customer for any ting relating to the repair.

But we also have the "Garanti" from the manufacturer like you do.

lorenzhsOP9y ago

Oh yes you're absolutely right - it's easy to conflate or confuse the two, even if they're quite different.

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