This case is kind of funny, but something similar started happening when banks started automating foreclosures. People who were up to date on their mortgages were getting evicted from exactly the same kind of negligence WB is exhibiting here.
At the top of the list was fraud and lies by the mortgage servicers, many of whom lied to homeowners and convinced them to skip payments on their homes in the hopes of qualifying for a modification, so that they could rack up late fees and then foreclose.
Then it would be nice to sue them to kingdom come.