> What you describe as "reading docs is hard" can be equated to "my team will be slower for negleglible gain."
Yes, but only from a very short-sighted point of view. I cannot count the "devops"-meetings I had to attend as a consultant during which I hacked a command line that solved the problem the meeting was supposed to make a plan for and estimate costs... I dare to argue that letting the ops learn the ropes on company time would have been much cheaper than my fees plus costs for working time employees spent on that meeting. But I understand this is very hard to quantify and that in a startup culture people don't want to think beyond the point where the financing is used up.
My fav. test for sysop/devop candidates: "Tell me how large the home directory of all users who use [t]csh as a login shell is on that machine; no, you cannot install anything, there is no perl, ruby or python. You have 90 seconds.". 99% fail. I've even interviewed people who applied for a sysop/devop positions who could not set up a host if not through puppet because they know sh1t about the target OS.
PS: Thanks for being "that guy" who allowed me to use a mature OS. People like you allowed me to have a 336 day uptime as the lower limit. Most of my machines have more than a thousand days of uptime :)