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0 pointseropple9y ago0 comments

I hear and respect what you're saying, but I don't think you can technologically fix a social problem. Twitter needs moderation, and I don't think that's practically accomplished with a purely technological solution. Assholes simply don't have a right to be there, and Twitter has a responsibility to its userbase to not subject them to it at all, rather than merely "well, machine learning" to a merely intermittently abusive, rather than constantly abusive, state.

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throwanem9y ago

Of course you're absolutely right. What I'd really like to see out of Twitter is a fair, unbiased moderation team that's up to the challenge of operating at Twitter scale.

But I'm not even sure that's possible, and even if it is, it'll take a long time to build - and in the meantime, a system like the one I sketched in my prior comment, augmented with an ability to communicate "hey something looks to be going on here" to human moderators when necessary, seems like a reasonable stepping stone.

braythwayt9y ago

FWIW, even attempting technological solutions sends a signal of a sort. It's probably a "Red Queen's Race" to stay ahead of determined abusers, just as it's difficult to conquer spam, but one side-effect of making a concerted effort to try is that Twitter would be sending an unambiguous message about limits on behaviour.

eroppleOP9y ago

This is a good point. That some movement is happening is, unambiguously, a good thing. It demonstrates at least some recognition of the situation. Whether it's the right movement, or whether Twitter will consider it to be "enough" and stop, is still an open question.

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throwanem9y ago

Of course you're absolutely right. What I'd really like to see out of Twitter is a fair, unbiased moderation team that's up to the challenge of operating at Twitter scale.

braythwayt9y ago

eroppleOP9y ago

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