I'll also add it's not always obviously wrong when it's setup.
For example, of course only QA people can use "Testing passed" transition. Of course there should be x, y, z fields filled out to be able to create the ticket. Well we're at it, let's make sure only the product manager can close a ticket with 'wontfix', and only the release manager can change a fixversion.
This is a really common problem with any workflow tool, where well-intentioned control points get in the way of actually Getting Things Done, both from the perspective of not thinking through all the complex scenarios (what? I have to fill out 5 fields before I can close this as a duplicate??) and from not trusting your employees (don't worry, a jr. dev is not going to re-assign a fix version even though they can -- or at least, they won't do it twice).