"The worst part is that reasonable-sounding people will make statements like yours, which seems to provide cover for all the bad stuff... and business continues as usual."
The worst part is that people will read statements like mine without understanding that someone in those organizations ordered the bad stuff done. Probably a number involved in sustaining it and providing immunity for it, too. An organization with plenty of good people and neutral capabilities doesn't need to be eliminated over evil leadership if we can eliminate that leadership instead.
The NSA has already changed in a major way once under Hayden. He turned it from a totally incompetent group, in an organizational sense, into a SIGINT powerhouse tearing up all kinds of technologies. Binney and others noted they were pretty cautious to respect civil liberties for the most part. Post-9/11, they took the gloves off that since it was their orders from America to prevent another 9/11 via only methods (mass surveillance) they knew how. Everything bad followed and continues to as American people are divided over issue. NSA's own culture plays into it, too.
So, just need the country to give them a more reasonable mandate and put someone in power to switch gears to get their mission back into something sane. Plus, reduce, eliminate, or thoroughly audit mass surveillance operations.