I would agree with this--it's interesting to me that a culture that generally views itself as rational has such blind spots when it comes to systemic failures. I would expect that working with systems full of unintended behaviors, non-continuous outputs that can result in sudden failures, etc. should make that obvious, but apparently it doesn't. (Personally, I have never experienced systemic difficulty in my life--but it's plainly obvious that it exists.)
For the sake of my blood pressure I won't go into the similarly strange attempts to solve what systemic failures (almost always the ones that minorly inconvenience the privileged, isn't that strange?) folks of this mindset do deign to recognize, but...yeah.
