Hourly billing?
OVH is a dysfunctional company that somehow turns a profit. We almost lost our company's domain name twice due to their incompetence.
We paid OVH for the renewal of our company's domain name several weeks before its expiration. This domain hosted our google apps for business and more. We received an invoice and bank statements for that. OVH never renewed with the registry. We only got to know about this because of a standard email warning from the country's registry (not OVH as a registrar) itself about quarantaine and expiry! We spent over eight hours over several days talking to OVH. I have been able to verify that the problem was on the side of OVH only, and not on the registry's side at all. In the end, we made a direct payment to the registry to make sure the domain was not deleted.
It would roughly compare to AWS RDS (just that you can't) kill the instance after a half month and only pay half the month. Then AWS would've been on 15 USD ~ 13 Euro with 1 GB Memory and 16 GB Disk, compared to: paasdb-1g that's a lot more, but RDS is really solid even on a Single Node, so it's hard to say if you get the same quality for just 6 Euro. It could be true, but it doesn't need to be true.
[1] http://docs.aws.amazon.com/AmazonRDS/latest/UserGuide/Concep...
It is good to see more and more PostgreSQL as Service offering.
It's a very clean and well done system but gets expensive quickly.
[1]http://www.nextinpact.com/news/98651-ovh-mise-sur-personnali...
OVH excels at offering lots of resources for a cheap price, but they are awful at support. Think of any horror story and I've either seen it happen firsthand or have heard about it at their forums. Examples:
- One-month back-and-forth with support about a clearly missbehaving hard drive (2MBps sequential transfer speed)
- A whole week of lost "virtual rack" (private lan) connectivity.
- Failover IPs (ip's that you can move from server to server, touted by OVH as a failover solution) stuck in netherland (routing to /dev/null because of some issue) for some days
- Extremely slow High-Availabily NAS speeds for a cuple of days. Afer those days I migrated off that service and never looked back.
At this point, I only hire dedicated servers from OVH. Furthermore, my strategy to deal with any issue is simply to rent a new server, test it thoroughly (important! OVH should do it, but they really don't), migrate everything, and don't renew the old one. In my own experience, this leads to far less downtime and headaches than trying to deal with OVH's support.
In my own experience, when I was consulting a company with a physical server on OVH and opened a ticket... Well, you know when you open a ticket, you don't know when they will be answering.
Also, they have an awful ipv6 setup: https://otacon22.com/2016/02/21/two-hosting-providers-ipv6-s...
I used to be a customer for almost 18 months. We got DDos'd twice. On both accounts, they didn't and said they couldnt do anything. The only response was to turn of the server.
Not only that, I tried to work with them on setting up a much bigger distributed environment. I gave them the exact specification of how to setup the network and clustering of the servers. They got it wrong, on multiple times. The Sales Manager who I was working with said on many occasions that I would NOT be billed until the specification was setup correctly and running.
Guess what, we were billed. The setup was never fully completed. I wasn't allowed to talk to the 4th line (network) engineers who were setting up the infrastructure.
In the end, I complained to the top level management with the timeline of events. I saved every email and when read through a chronological timeline. It was clear the sales person was inept and technical didn't do what was required. I never heard anything back.
What was worse, is that we got a partial refund. We lost $2k in total. I told my partner to go back to the bank and demand a charge back. But he had no spine and said we'd eat it.
Never again will I go with OVH and I tell everyone I come across not to bother. Sure they prices are cheap in the beginning, but their support is non-existent and their engineers awful.
I’ve only ever used their phone support, so I can’t say anything about their online support, though.
Had a service running on RunAbove Cloud, and suddendly they pulled the plug with 1 month notice - and nowhere on their page was something that hinted on that.
Which is linked from the homepage from the "learn more" button and numerous more times through out their site.
tdlr: Use RunAbove to test things. Not to deploy a live website.
Here's a quote from their about page previously:
> RunAbove aims to provide a cloud infrastructure powerful and transparent, for developers all over the world so they can focus on their work by relying on unshakable resources.
Unshakable resources indeed.
It switched over about September/October last year.
Here's their old page: http://web.archive.org/web/20150913235342/https://www.runabo...
Obviously it makes sense to be cautious but they don't seem like insane prices.
A system like DynamoDB, that exposes no concept of database cluster size, would be a PaaS, then? Still sounds off, to me. "PaaS" just isn't a word that applies to a service that doesn't execute your code.
Something that's almost entirely a database on the backend could still be a PaaS if it runs your code, though—like Parse.
I wouldn't rely on them for anything that needs to stay up.
