If they did something wrong, why don't say that and try to find a solution for the family, for the kids interest? If they are not alcoholics with known problems in society ... I still thik they are the best parents for them.
Why don't let children's speak with parents about what is "the problem".
After all, I was a kid who did a lot of stupid things ...
Is there anything that say the beat the so "cruel"? Don't judge so fast ...