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0 pointsMithaldu9y ago0 comments

Your failure here is not that you are not making it available, but that you failed to communicate this limit in ability.

The flow for me was "hey neat", click link to reddit page, "ok, this looks good", click link to google play store, click green Install button, 'none of your devices are compatible', "what in the ever-loving ...?", go to hn comments, "oh goddamn, not again".

That could've been MUCH shorter and MUCH less confusing if the title up here ( https://news.ycombinator.com/item?id=11447273 ) said: "Announcing Reddit for iOS and Android in NA/UK/AUS" and at the very least having a text below the appstore/playstore buttons stating this.

Have some empathy please.

Edit: Going "Hello World!" in the "What's New" section also doesn't help matters.

0 comments

werid9y ago

https://twitter.com/reddit/status/718067681438539778

"Reddit anywhere with our app for iPhone & Android"

Replies are filled with people from countries where they can't get it.

MithalduOP9y ago

Wow, "anywhere" makes it actively worse.

notatoad9y ago

I remember Google doing the same thing when they launched their "Chromebooks are for everyone" ad campaign - you could only purchase one in the UK or the US.

It's like companies are actively trying to annoy the region's they geo-block.

2 more replies

zamalek9y ago

Additionally, it's highly unlikely that potential users will bother continuously checking to determine if the restriction on their region has yet been lifted - given that they can continue to use the competition. Tomorrow I will have forgotten about this app.

This should have been sorted out before the launch.

tokenizerrr9y ago

Yep. Was going to try this app, but can't. Don't think I'll ever bother again, I'm happy with Relay for Reddit after all.

MithalduOP9y ago

That is until they pull a Twitter and kill those clients.

2 more replies

j / k navigate · click thread line to collapse

0 pointsMithaldu9y ago0 comments

Your failure here is not that you are not making it available, but that you failed to communicate this limit in ability.

Have some empathy please.

Edit: Going "Hello World!" in the "What's New" section also doesn't help matters.

0 comments

werid9y ago

https://twitter.com/reddit/status/718067681438539778

"Reddit anywhere with our app for iPhone & Android"

Replies are filled with people from countries where they can't get it.

MithalduOP9y ago

Wow, "anywhere" makes it actively worse.

notatoad9y ago

I remember Google doing the same thing when they launched their "Chromebooks are for everyone" ad campaign - you could only purchase one in the UK or the US.

It's like companies are actively trying to annoy the region's they geo-block.

2 more replies

zamalek9y ago

This should have been sorted out before the launch.

tokenizerrr9y ago

Yep. Was going to try this app, but can't. Don't think I'll ever bother again, I'm happy with Relay for Reddit after all.

MithalduOP9y ago

That is until they pull a Twitter and kill those clients.

2 more replies

j / k navigate · click thread line to collapse