I would have a lot more sympathy for this point of view if they didn't fill the mailing lists with replies on the topic that were extremely unhelpful. Every reply that doesn't steer the poster towards a useful prior discussion or further the discussion in some way muddies the mailing list for future searchers, leading to more questions on topics that have been covered before. It's a self perpetuating cycle. Guess who has the power to stop it (or at least prevent it from getting worse)?